About

About h.e.t. software ltd

h.e.t. software is a leading supplier of specialist software solutions to the social care market in the UK and Australia.  Our software is targeted at:

Adult Homecare
Residential and Nursing Homes
Supported Living

The synergy is that these markets are overlapping and many organisations deliver services that cross traditional boundaries - some determined by government policy, while in other cases it is needs-driven as our customers strive to provide improved services to the vulnerable. h.e.t. software offers a single company providing integrated solutions into three social care markets, while being 'best of breed' in each.

h.e.t software has a single vision - to deliver innovative solutions to make businesses more efficient and effective.

Our products are at the heart of over 550 businesses and h.e.t software is unique in offering solutions and market functionality from a single source.

Created in 1993 and privately owned, the business has built a sound reputation for innovative, robust software, in each market.

The company has a global turnover of £3 million and employs over 40 staff on three continents.  It can demonstrate year-on-year growth.

The 'single vision' offers substantial benefits to our customers:

* Profits from the business are not distributed to external shareholders and investors but used internally to fuel organic growth.

*Product innovation and delivery is the responsibility of a single team based in the UK.

* The product range is designed to overlap and complement - not compete.

* All products share the same .NET/SQL Server platform

* Support is provided by a single team based in the UK and Malaysia - 25% of our total staff are employed in support.

h.e.t. software has won a major prize of  services and consultancy from Avanade, a Microsoft-Accenture joint venture, for cloud technology innovation used in the product range.

h.e.t software is accredited to  ISO27001 - compliance  to UK and international    standards for data security.

h.e.t. software is a Sage Developer and was awarded as a Microsoft Certified Partner in 2009.

The Team

John Mayhew
Executive Chairman

A co-founder of the business in 1993, he became chief executive in 1999 and executive chairman at the end of 2009. Originally trained as a journalist, John founded a training organisation for the financial services industry and later a corporate television production company in the early days of video technology. Both were sold to a public company in 1988 after which he provided communication consultancy for 7 years, prior to the formation of h.e.t. During this consultancy period he acted as an advisor on employee communication for the privatisation programmes of the gas, electricity and water industries in England and Scotland.

John's background in media and communications ensure the company approaches software development from a non-technical perspective, which has great benefits for the end user in terms of functionality and ease of use.

Karen Mayhew
Non-Executive Director
Karen's career has been spent in Social Housing, with a particular interest in the needs of vulnerable people and community care issues. Karen is the chief executive of a Registered Social Landlord.

Karen's experience contributes to h.e.t. software's understanding of some of the issues and constraints facing those organisations tasked with providing care to the vulnerable sectors of our society.

Paul Patarou
Business Development Director

Paul joined h.e.t. software as Sales Director in 2007. Paul's expertise in sales and business development, acquired whilst working with several blue chip companies, has reaped rewards for h.e.t. software.

Paul is responsible for client retention and care; new business development and service delivery.

Chris Miller
Director
Chris graduated in Economics and Accountancy from University College Cardiff in 1969 and qualified as member of Chartered Institute of Management Accountants in 1971.

Chris's background is in Finance and General Management and in a business career spanning over 30 years he has held senior management and board level appointments in a number of businesses. Industry experience includes Motor Vehicle Components, Chemicals, Direct Marketing, FMCG and Food Distribution.

Chris is a director of Cambridge Business Associates Ltd and, since 2002, has operated successfully as a consultant / adviser to SME's working with a wide variety of organisations in a number of industry sectors. Chris has been associated with h.e.t. since 2004.