CareHomeManager is an award winning enterprise business solution that is a best of breed software to cover your critical business processes.

h.e.t. software's care home offering brings with it a fresh approach to delivering software that assists you improve your overall business performance.

With our approach to delivering quality software, h.e.t. software is unique within the social care sector with the ability to span both domiciliary care and care homes in an integrated and best of breed solution.

The Approach

h.e.t. software values making a difference to your business.

A partnership approach ensures we understand your business requirements and work together on delivering measurable improvements across your business. Our experience and our client satisfaction record, gives testament to the h.e.t. approach.

Our focus when speaking to new clients is as much about the service we provide as it is about the solution. Common to both is the quality of our people. Getting the best person for the role is fundamental to underpinning our quality framework.

The Solution

The h.e.t. carehomemanager solution manages the following core business processes.

• Organisation Management- enquiry, occupancy, invoicing & billing, maintenance and document management
• Staff Management - Covers rotas, staff availability & allocation, time & attendance, employment checklists, training management
• Resident Clinical & Care Management- Handles configurable and evidenced based care plans, daily notes, configurable assessment and charting forms, handovers, tasking & scheduling, message of the day
• Medication Management- Clear electronic MARS chart received electronically and securely from the pharmacy, tracking administered medication, send and track messages to the pharmacy, immediate medication report for hospital transfer, management reporting & compliance management

The Technology

h.e.t. software's technology is about being innovative, appropriate and reliable.

The h.e.t. solution is a thin client solution that runs across a Microsoft SQL database. There is a variety of user interfaces, including desktop computers, lap-tops, touch screens and tablet PC's. The configuration of devices is flexible and is based upon workflow requirements within the care home.

Benefits

The  h.e.t. carehomemanager  solution  delivers an improved level of operational efficiency while  managing compliance risk.  It does this by delivering the following core improvements:

• Improved labour management - Greater accuracy through automation ensures improved   forward planning for staff management. The immediate benefit being a reduction in the manager's time to coordinate the rota and the ad-hoc requirements of staff.

• Increased productivity on the floor - By automating  the  non value adding business processes,  the solution decreases the time taken to currently perform critical business processes. With an  interface designed for floor staff, each user only see those functions that are relevant to their workflow.

• Control over business operations and compliance - By centralising information across the business, the solution provides relevant stakeholders with real time access to information. For example, a manager can:

1. Ensure there are no gaps in the MARS sheet, and
2. Prompt the staff member to enter a reason for medication non-administration i.e. refusal and automatically record this event in the resident's daily notes
3. By displaying user specific dashboard reports that receive information in real time, the h.e.t. solution allows your business insight into monitoring, controlling and improving business processes to ensure compliance.

• Improved stakeholder management - Reports across multiple residents, multiple functions and multiple homes/regions are easily extracted to see trends and to deliver information to regulatory bodies, Local Authorities and/or Primary Care Trusts.

Data Security

h.e.t. software adhere's to the strictest protocols to ensure that your data is secure.

Our ISO27001 compliance assists us in ensuring that we adhere to local and international standards for health information protection.