CareManagerMobile

What is CareManagerMobile

When a carer arrives at a service users location, whether it be home, day centre or just a shopping visit the device automatically identifies the correct location via GPS tracking and allows confirmation of both visit and tasks.

Reducing Costs

CareManagerMobile will revolutionise the way you manage & deliver care, by eliminating unnecessary paperwork such as timesheets, mileage claim forms, schedule lists & significantly reduces administration costs.

Responsive to Change

Enabling rapid changes to care schedules allowing you to respond quickly & flexibly to new demands & make best use of your most important resource – your staff.

Improving Service Delivery

Improving communication between the office and care staff will speed up the way you manage the changes which occur every day in the care industry.

Proof of Care

The system tracks and manages every amendment to the care planned vs delivered & provides online evidence to support your invoicing.

Lone Worker Protection

Care staff can be supported through GPS location tracking and if needed a discreet panic alert links directly to managers to ensure a response.

For the product brochure click here.

 

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Electronic Call Monitoring

What is Electronic Call Monitoring?

Electronic Call Monitoring is a standalone software solution that can be used to address the issues of compliance, client/carer safety and service satisfaction, cost management and improve administrative processes.

An integral part of our CareManager3 software, Electronic Call Monitoring provides the ideal solution for homecare providers to manage their call monitoring.

How does it work?

• The carer calls the call centre on arrival and departure from a service user's home. The call is free of charge to the provider, service user and carer, although it is an answered call.

HET used to offer a ‘no cost’ phone call, but has recently changed its technical proposition in the light of possible regulatory intervention to limit the exploitation of Caller Line identification. However, HET software has been able to maintain its existing business model for Electronic Call Monitoring, without any increase in published charges.

• The call information is relayed via a secure web site back to your CareManager3 software and automatically confirms visits electronically.
• Once confirmed electronically, CareManager3 uses the information in the normal way to calculate payroll and invoicing.

What are the benefits?

• Translates time and attendance data into invoicing and payroll
• Simple to record information and activity to maintain compliance with CQC regulations
• Addresses the key issues of Fairer Charging, Value for Money and Lone Worker Safety as recommended by the Government
• Future proofed, designed in anticipation of future industry changes
• Accessibility and quality of the support infrastructure behind the software
• Availability of bespoke training programmes to suit all types of learning styles and budgets
• UK based customer service and technical support team

 

HET Software is a UK reseller of Panztel UK Ltd